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Payout timing

BetTOM Withdrawal Time

BetTOM withdrawal time is normally the same day for cards and online payment services. Account checks and the supported payment route are part of the individual payout process.

Payout timeSame dayCards and online services

Normal clearance; identity or address documents may be requested for an individual payout.

Payout timing at a glance

Card payout clearance
Normally the same day
Online-service payout clearance
Normally the same day
Customer Services
Ask about withdrawal progress

Card and online-payment-service withdrawals normally clear the same day at BetTOM. This is the normal clearance expectation for those payout categories. Identity or payment-account documents may be requested, and Customer Services can help with the progress of an individual withdrawal.

Normal clearance and verification

MethodDepositWithdrawalDeposit feePayout timeCurrencyCashier
VisaDepositFrom £10WithdrawalFrom £10Deposit feeFreePayout timeUsually same dayCurrencyGBP
MastercardDepositFrom £10WithdrawalFrom £10Deposit feeFreePayout timeUsually same dayCurrencyGBP
Apple PayDepositFrom £10WithdrawalFrom £10Deposit feeFreePayout timeUsually same dayCurrencyGBP

Card and online-service payouts normally clear the same day. Identity or address documents, or a payment-account statement, may be requested for an individual account or payout.

BetTOM same-day card and online-service clearance

The normal clearance wording covers cards and online payment services. Document types and the request steps are on withdrawals. For a particular payout, the payment method and any requested checks provide the useful context for a timing enquiry.

Get a payout update

  1. Identify the request

    Give Customer Services the withdrawal date and amount, together with the payment method so the team can find the payout.

  2. Connect the account check

    Mention any requested identity or address documents, or a payment-account statement associated with that withdrawal.

  3. Contact the team

    Ask Customer Services about the progress of a withdrawal.

BetTOM account checks and the payout timeline

Account checks can involve photo ID, proof of address or a bank or payment-method statement. If BetTOM requests documents, completing that request lets the account team address the check attached to your payout. Funding and payout routes are listed under payment methods.

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Continue to your account for the withdrawal request and its supported payment route.

Ask support about a withdrawal

Ask Customer Services about a withdrawal. Include the withdrawal date and amount, together with the payment method when asking about progress, so the team can identify the request. Mention any document request connected to the payout. The team can explain the stage reached by the individual withdrawal.

Withdrawal time questions

How fast are BetTOM card withdrawals?
Cards normally clear the same day. That is the usual clearance expectation rather than a fixed promise for every request, and account verification may form part of the process.
Do online payment services have the same timing?
BetTOM’s normal same-day clearance wording also covers online payment services. The supported payout method and any account-document request matter for an individual withdrawal.
Which documents can affect the payout process?
BetTOM may request photo ID, proof of address or a bank or payment-method statement. These support identity and payment-account verification for the account or request.
Who can explain my withdrawal’s progress?
Customer Services can explain the progress of a withdrawal. Give the team the request’s date and amount, together with the payment method so it can identify the payout.